Terms & Conditions

Terms and conditions of the ezkyaa platform

Ezkyaa store provides these terms and conditions to inform you of the policy and legal practices of the site. Please review these terms and conditions carefully before using this website. Your use of this website means your irrevocable agreement to be bound by these terms and conditions.

All in the list below is strictly prohibited


sexual content

It is content that:

Contains nudity.
It aims to satisfy sexual desire or has sexual connotations and/or aims to sexually arouse.

Examples: close-ups of the breasts, buttocks, or pubic area, see-through or see-through clothing, distorted sexual organs, censored images of men or women standing and/or undressing seductively

Discusses sexual perversion.

Examples: voyeurism, role-playing, slavery, domination, submission, sadism

It deals with sexual entertainment.

Examples: porn festivals, adult webcam services, striptease nightclubs

Promote sexual goods.

Examples: sex toys, personal lubricants, and tools used to improve sexual relations

Helps facilitate romantic relationships and/or sexual encounters.

Examples: content that helps to have relationships, exchange spouses, dating or sexual relations

Provides advice on sexual performance.

Examples: sexual advice

Promotes medications or supplements to improve sexual performance.

Examples: erectile dysfunction pills, libido booster supplements


horrific content

It is content that:

Contains horrific, violent or disgusting news or images.

Examples: blood, viscera, clotted blood, sexual fluids, human or animal excrement, crime scenes, accident photos

Describes acts of violence.

Examples: news or photos showing shootings, explosions, or bombings, or videos showing the implementation of such operations

Contains a great deal of obscene or vulgar language.

Examples: cursing or cursing phrases, variants, misspellings of bad language

Explosives

It is content that:

Promotes the sale of products that are designed to explode and can cause damage to nearby people or property.

Examples: nail bombs, chemical bombs, grenades, firecrackers or any fireworks that explode

Contains instructions on assembling, improving, or acquiring explosive materials.

Examples: Explosive-making manuals, software, or equipment intended for 3D printing of parts for grenades, explosives, or other explosive devices


Rifles, Rifle Parts and Related Products

It is content that:

Promotes the sale of firearms, sporting or recreational rifles that can cause serious harm if misused, or that look like real guns.

Examples: small pistols, shotguns, shotguns, hunting rifles, antique-action shotguns, plastic rifles, paintball pistols, air pressure pistols and 3D printing of rifles

Promotes the sale of any part, component or device related to a firearm, whether ready-made or unfinished, that is necessary to operate or enhance the operation of the firearm.

Examples: Ammunition, ammo combs, silencers, rifle tripods and tripods, conversion kits, rifle grips, rifle scopes, rifle sights, rifle recoil butts

Includes instructions on assembling or improving the functionality of firearms.

other weapons

It is content that:

Promotes the sale of other weapons that are designed or promoted as products that can be used to harm an opponent in sports, for self-defense, or for combat.

Examples: Throwing stars, stun guns, metal fists, pepper spray

Promotes the sale of knives designed to give the bearer an advantage during combat (including weapons that are camouflaged or have an easy-to-open mechanism).

Examples: folding knives, combat knives, stick swords, winged knives, military knives, stabbing daggers, throwing axes

Contains instructions for assembling, developing, or acquiring any product that falls under the Other Weapons section.

Tobacco

It is content that:

Promotes the sale of tobacco and related products.

Examples: cigarettes, cigars, tobacco pipes, cigarette rolling papers, chewing tobacco, and electronic cigarettes

Recreational Medicines

It is content that:

Promotes substances that alter the state of mind for the purpose of recreation or "ecstasy".

Examples: cocaine, crystal meth, heroin, marijuana, cocaine substitutes, pephedrone, "legal drugs"

Promotes products or services that are marketed as facilitating recreational drug use.

Examples: pipes, hookahs, cannabis cafés

Provides guidance on the production, purchase, or use of recreational drugs.

Examples: Forums sharing tips or suggestions about drug use


Sale or misuse of alcoholic beverages

It is content that:

It is easy to sell alcoholic beverages online.
Promotes irresponsible consumption of alcohol.

Examples: Using descriptions that encourage binge drinking, noisy partying, or drinking competitions


Online gambling

It is content that:

Allows users to participate in online real money gambling, or any online game in which money or other items of value are paid or wagered for an opportunity to win real money or real prizes based on the outcome of the game.

Examples: Gambling clubs, online bookies, buying lottery tickets

Online lottery tickets, online lottery tickets, online sports betting, aggregator websites or affiliate partners that promote online gambling pages.


Prescription Medicines

It is content that:

Promotes the sale of prescription drugs on the Internet.

Examples: selling prescription drugs and online pharmacies


Unapproved Medications and Supplements

It is content that:

Promotes the sale of unapproved pharmaceuticals and nutritional supplements.

Examples: products containing ephedra; nutritional and herbal supplements containing active or dangerous pharmaceutical ingredients; Products whose name is mixed with the names of unapproved pharmaceuticals, nutritional supplements, or controlled substances.


Governing rules

Not violating applicable laws or inciting others to violate them, taking into account not to insult, slander, harass and violate the rights of others through comments and available means of communication.

data protection

Any personal information that you provide to us when you use this website will be treated in accordance with our privacy policy.

Property rights
- You may not copy, modify, publish, broadcast, distribute, sell or transmit any material on this site, whether in whole or in part, without express and prior written permission, however, the contents of this site may be downloaded, printed or copied for personal use only Your non-commercial.
- No unauthorized use of this website may result in a violation of copyright laws, trademark laws, the laws of privacy and publicity, and the basic rules and laws of communications.

Perfect usage

You may use this Site only in accordance with these Terms and Conditions in any event, and for lawful and proper purposes, which include compliance with all applicable laws, regulations and codes of practice within the country in which you reside or any other jurisdiction from which you are connected to this Site. In addition to not sending spam e-mail messages to anyone, and not uploading or attaching files that contain viruses, improper files, or similar malware that destroys someone else's computer operating system.

Limitation of Liability

You agree that you do not have, and will not have, any right to file a claim of any kind against us in connection with the use of this website or in connection with it, and you also bear the responsibility in the event of publishing or distributing material, links, information or opinions that incite violence, sectarianism and do not respect religions or abuse the national symbols and constants of all countries from which you use our site.

Waiver of Warranty

We provide this site “as is” and “as available”, and although we strive to maintain the accuracy of the content of this site, this site is provided without any warranties or conditions, express, implied, statutory, or of any other kind. Identification DISCLAIMER ALL IMPLIED WARRANTIES OF NAME, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INfringement to the fullest extent permitted by law.

Compensation for damages

You agree to indemnify us for damages and keep us insured from and against all costs, claims, demands, liabilities, expenses, damages or losses (including without limitation consequential losses, losses of profits and losses of reputation, and all interest, fines, costs and other legal and professional costs and expenses) that arise for or in connection with your breach of these Terms and Conditions.

Linking with other websites

Our site may provide links to third-party websites for your convenience, and by using these links you will leave our site, and we do not control those sites or their legal practices that differ from our site policy, and we do not support third-party websites, nor do we represent them and these terms The terms and conditions do not apply to other websites, and we invite you to review the terms and conditions of any other website before entering the same website.

Severability of terms and conditions

If any provision (or part of it) of these Terms and Conditions is held to be unlawful, void or for any other reason unenforceable, then that provision shall be deemed to be a provision separate from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Notification of changes

We reserve the right to change the terms and conditions of our site at any time and without prior notice, and your continued access to the site or continuing to use it after these changes means your acceptance of the terms and conditions after modification, and it is your responsibility to review the terms and conditions regularly.

Exchange and Return Policy

In order to ensure the confidence and satisfaction of our customers and to provide a distinctive experience in e-shopping through the Ezkyaa website, we would like to note that our policies guarantee the rights of both the seller and the buyer, and ensure that our advertisers adhere to the highest quality standards.

In the event of any manufacturing defect, Ezkyaa customers have the right to request a replacement / return of the product that contains a manufacturing defect, without shipping charges, if it conforms to the conditions, within 3 days only from the date of receiving the order and if the seller does not comply with the replacement request | Return, the officials on the site will freeze the amount of the purchase process and not deliver it to the seller, and thus return it to the buyer.

It is also not possible to replace / return any products that were damaged or damaged after receiving them.

Terms of exchange and return:-

- The presence of a manufacturer defect or damaged product.

Attach the original invoice.

The product must be in its original condition, unopened and unused.

- Provides all accessories and accessories of the original product.

The customer has the right to choose after the ezkyaa team receives the product and ensures that it complies with the conditions:

- Replacing the damaged product with a new one of the same category and the same value.

- Add the value of the product as a balance in your account at the store.

You can apply for

Replacement / returns through your account on the site or filling out the return products form so that we can serve you. Wishing you a pleasant shopping experience!!

Delivery Information


What areas are delivered to?

The delivery service varies depending on the country in which you live or the country in which you request our services. Therefore, in order to view the services of Waseel, you should check with the seller you are ordering the product from.

Do I have to pay an additional fee for the delivery service?

Each advertiser has its own privacy in the matter of shipping allowance, so you will have to review the terms of service of the advertiser you intend to deal with.

How long does it take for my order to reach me?

You can view the delivery and delivery dates on the page of the advertiser you intend to work with.

How can I track the status of my order?

When your order is shipped, we will send the shipment details to your email. This message contains the waybill number, which consists of a series of several numbers, for example "3992789952". You can use this number to track the status of your shipment through the website of the shipping company mentioned in the message.

I have not received the order yet, and the period has exceeded the specified delivery period, what should I do?

You can contact us via support tickets.

What should I do if the product I received is damaged or defective?

You can request a support ticket and upload the product images in the condition in which it arrived, along with the purchase invoice.