confidentiality agreement

confidentiality agreement

The customer (end user) is responsible for transferring the information regarding the payment method, membership and order to iyzico Payment Services A.Ş. in order to make the payment and to prevent, investigate and detect payment irregularities and by iyzico at https://www.iyzico.com consents to the processing and storage of the Privacy Policy at /privacy-policy.

By accepting the Personal Information Collection Procedure, you agree to the collection and use of your personal information, which can be obtained through the site, in order to determine the security and accuracy of the transactions made by https://ezkyaa.com/ and its solution partners.

Providing some personal information, including but not limited to, name, surname, identity, document number, address, credit/debit card numbers, expiration date, security number, order recipient information and order note, which may change depending on the product or service you have requested. mandatory. We would like to point out that your data, which will be stored when you accept the Personal Information Collection Procedure, will be protected by the strict security and confidentiality standards that are always essential for us. (Your credit card information is not stored in our system in any way.)

Failure to provide us with the information necessary to continue your transactions may result in us not being able to provide you with the expected service.

Your stored information will only be used for the stated purposes:

• Processing your orders and managing your account,

• Marketing of our services and related products,

• Creating connection lists, bringing together commercial statistics and analyzes related to site usage, and sharing them with the experts, if necessary, in order to make statistics about your transactions and to ensure the continuation of our connection with you,

• To contact you via e-mail, telephone, fax or SMS or postal mail for the purpose of market research,

• To analyze how you use our website and to make our website unique to you in order to serve you better,

• Identity, verification and registration creation,

• To research and develop our products and services and your personal choices regarding them,

• To introduce our services or related products to you, to periodically send promotional e-mails about new products and other information that you think you will find interesting,

• In order to fulfill the legal requirements and/or fulfill the demands of the official authorities; The data may be transferred to the relevant third parties by observing all the rights of the user.

Except for your credit card information, the data you have entered will be kept by us during your transactions and legal requirements if you accept the Personal Information Collection Procedure.

Accessing or changing the data held by us can be done through the update pages.

As we are constantly improving our site, there are also developments regarding data usage. All kinds of developments will be notified to you under the title of "Privacy Procedure".

If the invoice of the requested product is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions will not be completed unless a RETURN INVOICE is issued.) The products to be returned must be delivered complete and undamaged, together with their box, packaging and standard accessories, if any.

RETURN TERMS:

The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 14 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.
Return/cancellation requests for products purchased using the pre-order system are returned to the buyer within 60 days of the request being submitted in writing. Cancellations made for products purchased in installments are returned to the card account with installments.
In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL:

The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that deteriorate quickly or whose expiration date has passed. The use of the right of withdrawal in the following products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.
-All kinds of software and programs
-DVD, VCD, CD and cassettes
-Computer and stationery consumables (toner, cartridge, ribbon etc.)
-All kinds of cosmetics and health products
-Products for personal use
-Telephone top up orders

STATUS OF DEFAULT AND LEGAL CONSEQUENCES

The BUYER accepts, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder bank and the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, if the BUYER defaults due to its debt, the BUYER accepts that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

PAYMENT AND DELIVERY

You can make it to any of our bank accounts (TL) on the site by making a Bank Transfer or EFT (Electronic Fund Transfer).
With your credit cards on our site, you can take advantage of online single payment or online installment opportunities for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order.
Your requests are processed to prepare for delivery at the end of the order. After your order is approved, it will be delivered to the cargo company at the end of 5 (five) working days at the latest. For out of stock products, the delivery time will be 6 – 8 weeks. The status of your cargo can be tracked with the cargo tracking number that will be given to you as a result of your order. The products that are the subject of the contract are delivered to the BUYER by the cargo company to be determined by the SELLER. Cargo fee and, if any, cargo insurance fee are added to the invoice price. The BUYER accepts and undertakes to pay these costs in advance.
After the payment is made, the delivery time of the contracted products for domestic cargo takes an average of 1 day to 2 weeks.
In transactions with the pre-order system, the delivery will start from the sales date announced on the sales page of the product, and delays may occur on this sales date due to the supplier company. In this case, the SELLER shall inform the BUYER in writing beforehand.